View/Download Complete Trouble shooting PDF: Trouble Shooting Guide
Solstice Module Leads:
- The blue cable is negative
- The red cable is positive
Yoke bracket mogul base leads:
- The black cable is negative
- The white cable is positive
Be sure to double check this connection.
Check power to driver. Make sure driver voltage is correct for input voltage. Check for loose wires, replace with new driver.
Either driver is bad or unit was hooked up to ac power without driver. Try replacing driver, if it does not operate call factory for RGA. (return goods authorization)
This is under current error. Check unit for loose wires. Must turn unit off and repower to reset onboard computer.
Solstice unit operates for some time and then all but 2 clusters shut off. One cluster is the center cluster.
This is the overheat error. Make sure that all wires are clear from fan, and fan is operating. Call factory if everything is checking out. Must turn off and restart unit to clear error.
This error can be either over voltage or under voltage. Check input voltage to ensure the driver is getting correct voltage. If input voltage is correct probably a defective driver. Call factory for RGA.
Remove the front cover that says “remove cover when installed”!!
GTL Mesh Node Controller:
Check power and make sure 24 volts is powering GTL controller.
Check configuration ID and control ID to make sure they are configured on the same channels. If they are correct turn power of for 30 seconds and re-energize. If this does not fix the problem call factory for assistance.
Put control device in test mode and see if lamps flash. If they do, control ID is wrong or device is not wired properly. Contact factory if you continue to have issues.
Control device is in test mode. Switch to live mode.
Light has lost connection to control device check the power.